Following on from their successful launch last year, the Storage.co.uk Awards for Excellence 2011-12 continue to celebrate and promote good practice in the self storage industry.
They reward companies that strive for excellence in each of the following ten categories:
The storage.co.uk Award for Excellence in Customer Service
Awarded for consistently positive relations with customers, including speed and quality of response to email enquiries, telephone manner, and client feedback.
The storage.co.uk Award for Storage Facility Design
Awarded for architectural design (exterior and interior) that is attractive, innovative, sympathetic to its locality, and efficient for users.
The storage.co.uk Award for Website Design
Awarded for a company website that is attractive to look at, easy to use, and rich in effective content.
The storage.co.uk Award for Social Media Integration
Awarded for innovative and effective use of social media websites, including twitter and Facebook.
The storage.co.uk Award for Environmental Awareness
Awarded for initiatives that seek to minimise the impacts of self storage upon the environment, which could involve building, power supply, landscaping, packaging, or siting for public transport.
The storage.co.uk Award for Pricing Transparency
Awarded to firms who put prices on their websites. Assessed for simplicity, accessibility and clarity.
The storage.co.uk Award for Promotional films
Awarded for the most informative, original and entertaining films found on storage company websites.
The storage.co.uk Award for Packaging retail
Awarded for online box shops that are well-designed and easy to use, whilst also giving the customer value for money.
The storage.co.uk Award for Self Storage Photography
Awarded for artistic merit in photographs portraying the self storage industry.
These may include buildings as well as people. Submitting a photograph implies permission for Storage.co.uk to reproduce it on the Storage.co.uk website.
The storage.co.uk Award for Thinking Outside the Box
Awarded for an innovation which has changed any aspect of self storage, making it more efficient for customers or taking it in new directions.
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